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Frequently Asked Questions

Everything you need to know about TripzSearch.

For Travelers

What is TripzSearch?
TripzSearch is India's honest group tour discovery platform. We pull together trips from 250+ verified operators into one place so you can compare them side by side. Real prices, real operator names, real departure dates. No hidden brands, no markup.
Is TripzSearch free?
Yes, free for travellers. We don't add booking fees or mark up prices. On trips with a Book Now button you pay the operator's price through us; on every other trip you pay the operator directly.
How does booking work?
Two ways. Trips with a Book Now button can be booked and paid here: pick a date, pay the deposit or the full amount, and your seat is confirmed instantly. For other trips, send the operator an enquiry or request details from the trip page, then book with them directly.
Does TripzSearch handle payments?
On trips with a Book Now button, yes. Your payment is protected by TripzAssure: you pay TripzSearch through Razorpay, not the operator directly, and we pay the operator in parts around your trip date. If you cancel, your refund follows the dated cancellation terms you see before you pay. If the operator cancels, you get a full refund. For all other trips, you pay the operator directly.
Can I pay in instalments?
On some trips, yes: pay a deposit now and the balance by the due date shown at checkout. My Bookings shows the balance and its due date, and you can pay it there.
What if I cancel?
Every trip shows its cancellation terms as dates before you pay. Cancel from My Bookings and the refund due under those terms reaches your original payment method in 5–7 working days.
What if the operator cancels?
If you booked and paid on TripzSearch, your payment is protected: you get a full refund of what you paid through TripzSearch, to your original payment method in 5–7 working days. For trips booked directly with the operator, refunds are between you and the operator.
What kinds of trips can I find?
Pretty much every type of group tour running in India (and some international ones too). Treks, road trips, beach getaways, cultural tours, all-girls trips, corporate offsites, weekend escapes. Budgets range from under 10,000 to premium experiences above 50,000.
How do I contact an operator?
Send an enquiry or request details from the trip page, and we pass it to the operator. The trip page also links to the operator's profile, and to their website or social pages where they have them. After you send an enquiry, some operators also let you message them on WhatsApp.

For Operators

How can I list my trips?
Head to our onboarding page. Fill in your business details, and we'll review your profile. Most operators are verified and live within 48 hours.
Does TripzSearch charge operators?
Basic listing with full contact info is free for all verified operators. We may offer optional premium placement features in the future, but basic visibility is always free.
How does verification work?
We check your business registration, Google and TripAdvisor reviews, social media presence, and trip history. It's straightforward. Verified operators get a blue shield badge on their profile.
Can I suggest an operator to add?
Absolutely. If you know an operator that should be on TripzSearch, let us know. We review every suggestion.

About TripzSearch

How reliable are listed operators?
Every operator goes through verification before their trips appear. We show Google and TripAdvisor ratings where available. That said, we always recommend checking the operator's details and communicating with them directly before committing.
Do I need to create an account?
Browsing needs no account. To book and pay on TripzSearch you sign in with your phone or Google.
How is my privacy protected?
We never see your card or UPI details; Razorpay handles the payment. We keep what's needed to show your bookings and issue receipts. We don't sell your data. We only share your info with an operator when you send an enquiry or make a booking. Full details are in our privacy policy.
Does TripzSearch offer travel insurance?
We don't. We'd recommend getting coverage directly from an insurance provider before any trip.
How do I reach TripzSearch support?
Email us at contact@tripzsearch.com or message us on Instagram or Twitter. We're a small team, but we read and respond to everything.